Data-Core is a single-point business process outsourcing service provider. We address your business challenges by leveraging your existing process and applying industry best practices to offer solutions that significantly reduce costs, enhance effectiveness and optimize business processes. Our BPS Services include data management and document processing for a wide range of business processing applications.
Data-Core's mailing services include maintenance and administration of P.O. boxes. Incoming mail enters through a secure area and relevant information is recorded in a mail receipt log. High-speed mail opening equipment is used to open and extract the mail. Documents are then reviewed and sorted into different categories. When documents need to be imaged, special attention and preparation is taken to ensure that they can be fed through the high-speed transport.
Using sophisticated high-speed systems, with variable resolution settings, Data-Core can create digital images from a wide variety of source documents, including business forms, facsimile, or microfilm. We offer duplex imaging and implements state of the art image processing techniques to automatically register, de-speckle and de-skew the digital image in order to deliver the highest quality.
Data-Core's experience and expertise in data capture, including OCR/ICR, permits us to quickly determine the feasibility of various processing methods with the goal of delivering the highest degree of accuracy to our client. We approach each project with this thought in mind, utilizing automation to any degree possible to minimize cost without sacrificing quality.
Data-Core BPS offers wholesale and retail remittance processing services to simplify collections and processing. Specialized, high-speed remittance processing equipment is used for retail remittance processing to provide a highly automated and cost effective workflow to the client. Wholesale processing often requires a more specific client-oriented workflow.
From conception to completion, Data-Core delivers the content you need for multi-channel delivery to all mobile devices, ensuring your audience gets mobile content when and where they want it. At the same time, your needs for high-quality, scalable and cost-effective delivery are met. Services include Typographic Services, XML & DTD/Schema Design, Content Tagging & QA, Abstracting & Indexing, Art Work & Graphics, Proof Reading, Copy Editing, Project Management.
Data-Core BPS call centers handle both inbound and outbound calling for a number of industry verticals. Inbound calls include client relations and help desks, while outbound calls are made to verify and complete membership or credit applications, including follow-ups to unresponsive mail offers.