Petrochemical Industry

Who is the client?

The client is the largest petrochemical company in India, with a total capacity equivalent to 7,000,000 TPA of ethylene. They started their commercial production in 2001, collaborating with Government & other premier oil corporations. The company operations are certified to international standards. Their main products are Polymers(Polyethylene, Polypropylene) & Chemicals (Energy Segment, Industrial Product).

What were the overall Services Data-Core provided?

Data-Core gave functional support in the following areas:

• HCM (Human Capital Management)
• FICO (Financial Accounting & Controlling)
• MM (Material Management)
• PP (Production Planning)
• SD (Sales & Distribution)
• ABAP
• Basis

What were the needs of the client?

Objective:

To reduce the cycle time in the Production Order confirmation process and errorless execution.

Solution:

• Problem Management initiated
• Root Cause Analysis (RCA) led to the following understanding: Huge numbers of process orders were being created in a single month, including some semi-finished and finished goods resulting in tearing job orders. There was a need to call and confirmsuch process orders.

Outcome:

Objective:

Reduce the average Resolution Cycle time for Security Incidents.

Solution:

• Problem Management initiated
• Root Cause Analysis (RCA) led to the following revelation:
  • Average Cycle time was 4.7 days (2017)
  • Goal was set to reduce to 3 days
  • Improvement Plan initiated
• Improvements carried out led to:
• ALRG system that queues up security incidents for approval stages modified
• Request format change

Outcome:

Current Cycle time – 2.28 days

Objective:

Reduce Repeat P1 incidents

Solution:

• Problem Management initiated
• Root Cause Analysis (RCA) led to the following:
• Analyze P1’s to find permanent fix for repeat P1’s
• Analyzed over 37 requests and two types of P1’s were found to be repeating

Outcome:

Fix applied with no reoccurrence.

Objective:

Input Service Distribution (ISD) enhancement for GST to ensure GST is charged to the region where service is rendered. This led to considerable drop in GST repostings and reassessments.

Solution:

Custom Configuration

Outcome:

Successful reduction in the complexity of the work.

Objective:

Streamlining of Vehicle Management System through which the following GAP in SAP needed to be customized:

• Truck-in and truck-out monitoring inside plant/warehouse
• Truck tracking inside plant as well as after leaving plant
• Mitigating the risks of missing stock

Solution:

• Custom Configuration to develop the ABAP Report
• Development of OData Service
• Integration with non-SAP Interface

Outcome:

User friendly access of Report

Objective:

• Shipping Notification
• Technical Bid Analysis
• Temporary Material Code Creation

Solution:

• Customize Dashboard for pre-purchase, custom data and bill data entry
• Customize transaction to enter & compare technical bids submitted by different vendor
• Customize transactions for creation of temporary material code and approval & creation of actual material code against the temporary one

Outcome:

Customized System Developed for user friendly utilization.

Summary

Data-Core’s user-friendly systems and simplified business process helped the client meet their business goals. It helped the client to stay ahead from the competition and they were highly satisfied with Data-Core’s contribution in their business transformation powered by SAP.

Time to value is key in assuring a successful digital transformation. Data-Core empowered the client by fully leveraging digital technology through:

• Certified SAP Professionals
• Cost Effective Solutions
• SAP Silver Level Partnership

Embedding an overall transformation road map delivered as a service. The approach delivered reduced cost, decreased risk and accelerated adoption during discovery, preparation, exploration and realization activities.