Who is the client?

The client is the largest petrochemical company in India, with a total capacity equivalent to 7,000,000 TPA of ethylene. They started their commercial production in 2001, collaborating with Government & other premier oil corporations. The company operations are certified to international standards. Their main products are Polymers(Polyethylene, Polypropylene) & Chemicals (Energy Segment, Industrial Product).

What were the overall Services Data-Core provided?

Data-Core gave functional support in the following areas:

  • HCM (Human Capital Management)
  • FICO (Financial Accounting & Controlling)
  • MM (Material Management)
  • PP (Production Planning)
  • SD (Sales & Distribution)
  • ABAP
  • Basis

Data-Core has been associated with client for SAP Functional & Technical support since 2010

What were the needs of the client?

Objective:
To reduce the cycle time in the Production Order confirmation process and errorless execution.

Solution:
  • Problem Management initiated
  • Root Cause Analysis (RCA) led to the following understanding: Huge numbers of process orders were being created in a single month, including some semi-finished and finished goods resulting in tearing job orders. There was a need to call and confirmsuch process orders.

Outcome:

Data-Core developed an advanced program to confirm all process orders by a single order. It is running successfully with satisfaction.




Objective:
Reduce the average Resolution Cycle time for Security Incidents.

Solution:
  • Problem Management initiated
  • Root Cause Analysis (RCA) led to the following revelation:
    • Average Cycle time was 4.7 days (2017)
    • Goal was set to reduce to 3 days
    • Improvement Plan initiated
  • Improvements carried out led to:
    • ALRG system that queues up security incidents for approval stages modified
    • Request format change

Outcome:

Current Cycle time – 2.28 days

A need to reduce time to confirm orders

Conducted Root Cause Analysis
Objective:
Reduce Repeat P1 incidents

Solution:
  • Problem Management initiated
  • Root Cause Analysis (RCA) led to the following:
    • Analyze P1’s to find permanent fix for repeat P1’s
    • Analyzed over 37 requests and two types of P1’s were found to be repeating

Outcome:

Fix applied with no reoccurrence.




Objective:
Input Service Distribution (ISD) enhancement for GST to ensure GST is charged to the region where service is rendered. This led to considerable drop in GST repostings and reassessments.

Solution:

Custom Configuration


Outcome:

Successful reduction in the complexity of the work.

Reduced Cycle time by 2.42 Days

Reduction in Complexity for Users
Objective:
Streamlining of Vehicle Management System through which the following GAP in SAP needed to be customized:
  • Truck-in and truck-out monitoring inside plant/warehouse
  • Truck tracking inside plant as well as after leaving plant
  • Mitigating the risks of missing stock

Solution:
  • Custom Configuration to develop the ABAP Report
  • Development of OData Service
  • Integration with non-SAP Interface

Outcome:

User friendly access of Report




Objective:
  • Shipping Notification
  • Technical Bid Analysis
  • Temporary Material Code Creation

Solution:
  • Customize Dashboard for pre-purchase, custom data and bill data entry
  • Customize transaction to enter & compare technical bids submitted by different vendor
  • Customize transactions for creation of temporary material code and approval & creation of actual material code against the temporary one

Outcome:

Customized System Developed for user friendly utilization.

Integration with non-SAP Interface

Customized dashboards and fields

Summary

Data-Core's user-friendly systems and simplified business process helped the client meet their business goals. It helped the client to stay ahead from the competition and they were highly satisfied with Data-Core's contribution in their business transformation powered by SAP.

Time to value is key in assuring a successful digital transformation. Data-Core empowered the client by fully leveraging digital technology through:

  • Certified SAP Professionals
  • Cost Effective Solutions
  • SAP Silver Level Pertnership

Embedding an overall transformation road map delivered as a service. The approach delivered reduced cost, decreased risk and accelerated adoption during discovery, preparation, exploration and realization activities.

Reduced cost, decreased risk and accelerated adoption