Who is the client?

The client is the largest petrochemical company in India, with a total capacity equivalent to 7,000,000 TPA of ethylene. They started their commercial production in 2001, collaborating with Government & other premier oil corporations. The company operations are certified to international standards. Their main products are Polymers(Polyethylene, Polypropylene) & Chemicals (Energy Segment, Industrial Product).

What were the overall Services Data-Core provided?

Data-Core gave functional support in the following areas:

  • HCM (Human Capital Management)
  • FICO (Financial Accounting & Controlling)
  • MM (Material Management)
  • PP (Production Planning)
  • SD (Sales & Distribution)
  • ABAP
  • Basis

Data-Core has been associated with client for SAP Functional & Technical support since 2010

What were the needs of the client?

To reduce the cycle time in the Production Order confirmation process and errorless execution.

  • Problem Management initiated
  • Root Cause Analysis (RCA) led to the following understanding: Huge numbers of process orders were being created in a single month, including some semi-finished and finished goods resulting in tearing job orders. There was a need to call and confirmsuch process orders.


Data-Core developed an advanced program to confirm all process orders by a single order. It is running successfully with satisfaction.

Reduce the average Resolution Cycle time for Security Incidents.

  • Problem Management initiated
  • Root Cause Analysis (RCA) led to the following revelation:
    • Average Cycle time was 4.7 days (2017)
    • Goal was set to reduce to 3 days
    • Improvement Plan initiated
  • Improvements carried out led to:
    • ALRG system that queues up security incidents for approval stages modified
    • Request format change


Current Cycle time – 2.28 days

A need to reduce time to confirm orders

Conducted Root Cause Analysis
Reduce Repeat P1 incidents

  • Problem Management initiated
  • Root Cause Analysis (RCA) led to the following:
    • Analyze P1’s to find permanent fix for repeat P1’s
    • Analyzed over 37 requests and two types of P1’s were found to be repeating


Fix applied with no reoccurrence.

Input Service Distribution (ISD) enhancement for GST to ensure GST is charged to the region where service is rendered. This led to considerable drop in GST repostings and reassessments.


Custom Configuration


Successful reduction in the complexity of the work.

Reduced Cycle time by 2.42 Days

Reduction in Complexity for Users
Streamlining of Vehicle Management System through which the following GAP in SAP needed to be customized:
  • Truck-in and truck-out monitoring inside plant/warehouse
  • Truck tracking inside plant as well as after leaving plant
  • Mitigating the risks of missing stock

  • Custom Configuration to develop the ABAP Report
  • Development of OData Service
  • Integration with non-SAP Interface


User friendly access of Report

  • Shipping Notification
  • Technical Bid Analysis
  • Temporary Material Code Creation

  • Customize Dashboard for pre-purchase, custom data and bill data entry
  • Customize transaction to enter & compare technical bids submitted by different vendor
  • Customize transactions for creation of temporary material code and approval & creation of actual material code against the temporary one


Customized System Developed for user friendly utilization.

Integration with non-SAP Interface

Customized dashboards and fields


Data-Core's user-friendly systems and simplified business process helped the client meet their business goals. It helped the client to stay ahead from the competition and they were highly satisfied with Data-Core's contribution in their business transformation powered by SAP.

Time to value is key in assuring a successful digital transformation. Data-Core empowered the client by fully leveraging digital technology through:

  • Certified SAP Professionals
  • Cost Effective Solutions
  • SAP Silver Level Pertnership

Embedding an overall transformation road map delivered as a service. The approach delivered reduced cost, decreased risk and accelerated adoption during discovery, preparation, exploration and realization activities.

Reduced cost, decreased risk and accelerated adoption