Implementing a high-performance, next-gen system for a leading authority in European Rail in North America

Improved system performance significantly by enabling the use of J2EE technologies

Since its inception in New York in 1930, this client has become the leading authority of European rail in North America, representing more than 35 European railroads. They currently help more than one million visitors each year discover the rich heritage and scenic landscapes of Europe by train.

Business Objective

The primary requisite was to build a high-performance, next generation distribution system to use J2EE technologies, and thereby enhance user experiences and improve performance. These improvements included reducing the booking time of its call center agents and offering core technological services to its customers. The result was new revenue opportunities through the deployment of additional services such as web services, and improvement of existing websites.

What services did DataCore Systems provide?

  • Standardized J2EE platform on Borland Enterprise Server
  • Improved the websites

The following tasks were performed by Data-Core to achieve the project’s objective

  • Developed an implementation plan that met the client’s aggressive time-to-market objectives.
  • Conducted architecture assessment to identify quality-of-service requirements which were mapped against user requirements.
  • Improved the quality of existing code.
  • Designed application for both client and application services platforms and then worked with the client to implement the solution.
  • Provided production deployment guidance.

Strategic Benefits

  • The architecture assessment was completed in eight weeks.
  • The existing code was updated.
  • The time to market was improved.
  • The open standards-based architecture allowed for virtual, seamless provisioning of new services while integrating applications from third parties for future growth.
  • Time taken to make a reservation reduced significantly, which in turn helped the system to perform better and the client to attain higher sales targets.

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