Undertaking TIBCO Upgrade for Operational Excellence and Flexibility

TIBCO Upgrade Gives Required Functionality & Flexibility Post-Merger

The client is the world’s leading airline in terms of fleet size and number of destinations it covers. It is focused on emerging into the airline of choice, one which customers want to fly with, employees want to work for, and shareholders want to invest in.

What was the client’s initial need?

TIBCO Business Events is used by the client to control and track the various operational aspects of day-to-day flight operations and TIBCO Business Works to integrate the different enterprise systems they use and integrate the systems of a fellow airline, post-merger. The client had to integrate the merged airline’s operations also with their own, and it was determined that a TIBCO upgrade would give them the required functionality and flexibility.

What services did Data-Core provide?

The following services were performed by Data-Core Systems to help the airline major achieve its objectives:

  • Maintained and supported the various TIBCO applications in production.
  • Upgraded the TIBCO stack and migrated the various projects from BusinessEvents 3.0 to 4.0.
  • Upgraded the TIBCO stack and migrated the various projects from BusinessWorks 5.7 to 5.11.
  • Created new interfaces between the reservation system and the various front-end systems.
  • Made as-is process enhancements and improved the efficiency of the flight, passenger and crew notifications sent to several agencies.

Strategic Benefits

  • The project standardized and streamlined the interface and connectivity between the client and the merged airline’s operational systems.
  • The TIBCO upgrade helped the two airlines integrate their systems using a uniform methodology, which was much quicker than would have been otherwise possible.
  • The added features available with the upgrade also allowed these airlines to add enhancements to their flight, passenger and crew notifications that need to be sent to various organizations and agencies.

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